Homeless Management Information Systems (HMIS)

Homeless Management Information Systems (HMIS) are used to record client information that is shared among homeless and near homeless service providers, in order to increase efficiencies and better meet client needs. The Portland Housing Bureau (PHB) is home to NW Social Service Connections (NWSSC), an administrative entity that governs HMIS for a multi-agency Continuum of Care. The NWSSC HMIS is a Client Information System (CIS) that provides standardized assessment of a client’s needs, creates individualized service plans and records the use of housing and services. Communities use this information to determine how services are being utilized, identify gaps in the local service continuum and develop outcome measurements.